What our customers say about us...
Frasers of Falkirk were really helpful and I'd recommend them because of their care to customer service and their quick responses to queries and requests.
- Mr Spence Waddell
I was happy with the service at Frasers of Falkirk because excellent customer service. 2nd car we have bought from them. Good local company would recommend.
- Miss C
First class service Had a slight issue with the handbreak which i discoverd after collecting the car. I contacted frasers & taken the car back & the issue was resolved straight away. Overall happy with my purchase & great customer service.
- Mrs Diane Dougall
The experience at Frasers of Falkirk was good because staff were polite, helpful and re assuring.
- Mr Daniel Cottington
Frasers of Falkirk were helpful because very friendly sales rep David
- Mr Michael Edwardson
Frasers of Falkirk were helpful because no pressure put on me and I liked the friendly staff. Chris was well clued up on the vehicle.
- Mr Scott Hamilton
Excellent service from Davie Angus,very smooth process and no sales pressure etc...delighted with our new tivoli car.... cheers Kevin and Diane aitken.
- Mr Kevin Aitken
Frasers of Falkirk staff were good because very friendly and treated not as Customer but as a friend. Very informative and helpful despite my change of selection.
- Mr Walker
Staff were good because they took time to listen to my requirements,they then explained my options and allayed all my concerns in relation to my purchase.Well done Willie and John in the Edinburgh branch,a credit to the company.
- Mr William Agnew
I was happy with the service at Frasers of Falkirk because the salesman Chris made sure that I was kept up to speed with the progress of the deal and also I was very happy with the way they dealt with our questions and concerns. Overall a very positive experience. I would definitely recommend them.
- Mr Alan Cadden
I was pleased with Frasers of Falkirk and would recommend them because they treat you as part of the family.
- Mrs Mary Page
I'd definitely recommend Frasers of Falkirk to friends and family because they really look after their customers.
- Frasers McKinnon
I was pleased with Frasers of Falkirk and would recommend them because the sales team were very helpful.
- Mr David Bryson
I'd suggest Frasers of Falkirk to a friend because I was treated with great professionalism and made to feel special.
- Mr Kerr Black
My experience at Frasers of Falkirk was cracking because DAVID Lewis provided first class service from my first visit to the showroom through to explaining the car set up on delivery of the vehicle I bought.
- Mr Robert Anderson
Frasers were really helpful and I'd recommend them because they are very nice to deal with.
- Mr Patrick Fullerton
I would recommend Frasers of Falkirk to friends and family because the service I received was fabulous from start to finish! Staff are friendly and there was no pressure to purchase the car. Really pleased with my new MG ZS.
- Mrs Laura M
I'd recommend Frasers of Falkirk to a friend because the service my wife and I received was excellent, and what's on offer throughout your sales.
- Mr Charles Phillips
My experience at Frasers of Falkirk was very professional, no pressure, relaxed and extremely helpful.
- Mrs B
I'd endorse Frasers of Falkirk because I am happy with the service I have received . I also feel they are more flexible than a lot of other dealers.
- Mr Peter McCaig
Frasers of Falkirk were really helpful and I'd recommend them because they were friendly and very helpful.
- Mr George Landels
I would recommend Frasers of Falkirk to friends and family because of the complete service I was offered, the staff were very professional and especially Wullie Leitch the sales manager, who I would recommend for his in depth knowledge on all of the cars that Frasers have on display and for all of the information on finance, servicing and with changing my car registration number on-line, I will have no hesitation recommending Frasers to everyone looking for a great deal, Thanks very much, Jim .
- Mr James Mullen
My experience at Frasers of Falkirk was positive because right from the first contact with them I felt that I was dealing with a professional company and that I was going to be treated fairly , which has been the case throughout the transaction. I have had a good deal and feel they are a credit to the motor trade.
- Mr Kenneth Turner
The experience at Frasers of Falkirk was great because the attitude and knowledge of David Lewis was top class. He really went above and beyond in his dealings with both my wife and myself. Also the layout of the showroom was excellent and on top of that there was no pressure put on us. Thank's David for all your help.
- Mr J
Frasers of Falkirk were fantastic because I had great service as this is the sixth vehicle I have purchased from them over the years and I always get great service from David Angus very nice guy who I would call a friend now plus I got a great deal on my new car.
- Mrs Lorraine Neill
I'd suggest Frasers of Falkirk to a friend because of the attentiveness of my sales representative (David Lewis). The welcome was friendly from all the staff we met during our visits from the Manager to the valet. Options and trade in discussions were handled sensibly and without any pressure just for the sake of making a sale. David's level of service was to the highest standard from the start whether I was buying a car or not.
- Mr Leon Megger
The only thing I ask of a car dealer is that they offer a fair price for me car against a car that's also priced fairly. Frasers delivered on my expectations.
- Mr David Thompson
Frasers of Falkirk were helpful because there was no hard sell and they were passionate about their products. They made the whole process of buying my car a pleasurable experience and some minor issues with the car were dealt with to my satisfaction in a timely and efficient manner.
- Mr Allan Clark
I'd recommend Frasers of Falkirk to a friend because the attitude of the staff is brilliant, always helpfull I can't thank David. L enough for his help and Frasers for understanding all my needs once again and picking a car to suit them. Great selection of cars and professional dealership from a family garage. Homely feel and staff always willing to chat and answer any questions I may have. Please go to Frasers if you need to change your car.
- Miss Lara Gardner
Frasers of Falkirk were fantastic because of the way their salesperson dealt with myself and my wife, total satisfaction during the whole process.
- Mr John Manson
The experience at Frasers of Falkirk was good because they were not pushy in trying to sell, and seemed fair, friendly and happy to help. Refreshing experience and complete opposite to other large dealers, who are only interested in the sale.
- Mr Steven Wilson
The garage had the car I liked and I was really listened to about what I was after. I am really happy with the deal and the service.
- Miss G
I'd endorse Frasers of Falkirk because it was easy to deal with them and everyone was friendly and accommodating.
- Mr D
My experience at Frasers of Falkirk was memorable because it was a flawless transaction from start to finish.
- Mrs G
My experience at Frasers of Falkirk was positive because straight forward and a decent deal....after service is top class too !!!
- Mr Carl Marks
I'd recommend Frasers of Falkirk because the whole experience was easy and staff were very friendly.
- Miss Stacey Kennedy
I'd definitely recommend Frasers of Falkirk to friends and family because they sorted out the missing owners/service book very fast within 20min spot on.
- Mr William Taylor
The staff at Frasers of Falkirk were good because . From the minute I walked in until I received the car everything I needed to know was fully explained by David. This is the first time I have bought a car from a dealership and the service was outstanding, would recommend this garage to anyone looking for a new or used car. Top marks.
- Mr Alan Waddell
Frasers of Falkirk were helpful because salesman was very helpful and patient.
- Mr David Berry
Frasers of Falkirk were great because they were very friendly not pushy, a very relaxed experience,good staff.
- Mr Ronald Livingstone
Frasers of Falkirk were great because of the friendly approach the helpful manner of the sales team ,and the very detailed explanation of finance etc.
- Mr Douglas Pryke
The experience at Frasers of Falkirk was fantastic because I was left to browse without any hassle for a sale, and the salesmen could not have been any nicer or note helpful, even down to providing a coffee while we waited. Would definitely recommend Frasers to anyone.
- Mrs Margaret Cathcart
I'd recommend Frasers of Falkirk because David Angus was professional, courteous and did not apply any pressure.
- Mr Stewart Nicoll
The staff at Frasers of Falkirk were good because its just a nice friendly place to be, staff are good.
- Mr Thomas Bremner
Very friendly salesperson and a good attitude to staff.
- Mr C
Good service, helpful sales people.
- Mr M
I'd recommend Frasers of Falkirk because they are very friendly and didn't put pressure on you when buying the car
- Mr. Robert Palmer
Very friendly, helpful staff. Relaxed attitude meant when we took our kids to pick up the car, they were welcomed and made to feel special.
- Ms G
Very good service from a happy staff member, they were good at their jobs.
- Mr. B
I'd suggest Frasers of Falkirk to a friend because you are treated like family rather than a customer. Very friendly and helpful on all aspect of vehicles.
- Mrs. Watters
The staff at Frasers of Falkirk were good because they were very understanding..help full..and didn't force themself on you just let you pick the car in your own time, thats what sold it to me thanks
- Mr. Asher
The experience at Frasers of Falkirk was good because we had not issues start to finish and the service was excellent.
- Mrs Massie
Frasers of Falkirk were great because they were really friendly and always helpful whenever I visit. They offer free car washes on a Saturday if you buy a car from them, the deals and service's that they provide are absolutely excellent and I would recommend them!
- Miss. Reap
I'd definitely recommend Frasers of Falkirk because staff were very friendly and helpful. Nothing was a problem for them. I would definitely recommend them to anyone and would like to deal with them again in the future.
- Mr. Livingston
I had a great experience at Frasers of Falkirk because staff were friendly.
- Mr Couper
I bought my new car two weeks after my husband bought his new car. We both dealt with Dave Angus who was friendly, polite and knowledgeable. I would certainly recommend Fraser's to family and friends. I just love my new MG3.
- Mrs. Marshall
Frasers of Falkirk were fantastic because salesman accepted what we said we were looking for & explained about each individual car we looked at. He left us to discuss things without pushing us towards buying. We really appreciated that. The sales team were very friendly offering tea coffee etc. We would definitely recommend Fraser's of Falkirk.
- Mr. Richardson
I'd definitely recommend Frasers of Falkirk to friends and family because they were helpful, friendly and accommodating.
- Mr. McFeat
I would recommend Frasers of Falkirk to friends and family because of the good service.
- Mr. Sutherland
The experience at Frasers of Falkirk was good because of the exceptional service provided by pleasant and professional staff.
- Mr. D. Campbell
The experience at Frasers of Falkirk was great because the service was great, there was no hesitation in if there was something wrong with the car bring it back and they would fix it, which they did with no quibble. Fast, friendly and a reliable service.
- Mr. MacGregor Allan
I would recommend Frasers of Falkirk to friends and family because they were efficient whilst having a friendly local feel to doing business.
- Mr. D
I'd recommend Frasers of Falkirk to anyone because you were treated fair and the staff were really pleasant.
- Miss Elizabeth Sandford
So glad we decided to buy a SsangYong from Fraser's in Falkirk. We found the whole process nice & easy thanks to our salesman David Lewis for the excellent service he provided. Wouldn't hesitate to buy from Fraser's in the future.
- Mrs. M Smart
After having some bad experiences with 'big name' garages we decided to look at what Frasers had to offer. We were very impressed by the no pressure attitude of the sales staff and nothing was too much trouble. All the staff were friendly and helpful even accommodating our sons obsession with the hot chocolate machine and our dog wanting in to see what was going on! Would highly recommend visiting Frasers if you are looking for a car we wish we had saved a lot of time and stress by going there sooner. Thank you to David Angus in sales he did a fantastic job.
- Lynda Allan
Apart from the misunderstanding with the delivery date of our new Turismo, I have to say the service provided by David Angus was first class. David was straight forward, offering a decent trade in deal for my husband and I (no wheeling and dealing). Six weeks later whilst picking up our car David spent time showing us around the car and how it works which was truly appreciated. The last car we bought at Arnold Clark it was a case of , here is the keys to your new car and that was it. Fraser's is a fantastic family run business which I would recommend to anyone without hesitation!
- Paula McPheators
I picked up my new MG3 today. Thanks to David Angus with all the help that he gave me. There was no pressure from the garage to buy they gave me help when I required it and the car was delivered very quickly. Thanks once again for everything that you done for me I'm one happy customer.
- Jane Allan
Had a few teething problems with getting two new cars which is a first with us A great big thanks to Andrew for pulling out the stops to get both cars out today Thanks too to David in sales for all he did in the sale of our MG6 and SsangYong Tivoli
- Alan Clark
At the beginning of March we took delivery of 2 new top of the range Tivoli's . Having spent some time with the guys at Frasers pouring over every detail we had a good idea of what the cars were and how they'd perform. Now 5 months later we both have to say that the cars are an absolute delight , comfortable , good size, with good handling, they've both been on an extended run of just short of 1,000 miles ( Southampton return ) so in all senses we wouldn't hesitate to recommend this fine medium sized 4x4 to all our family and friends.
- J Drane
When my mg6 developed a fault after battery went dead they fixed the car the same day,excellent service and will definitely use them for servicing in the future,thanks again
- S McDonald
Frasers saved me on friday, a wee technical glitch with my bonnet. Nipped in and they saved the day and my embarrassment. Been a customer for 19 years and would recommend them to anyone
- Rhona Graham
Just picked up my wee Chevrolet spark - love it. Great service, great price, great car!! Thank you Frasers of Falkirk
- Lorna Thomson
Had to put my Cruze in for loosing coolant, turns out the radiator is leaking. I was told the repair (inc. sourcing a new radiator from Holland) would take at least 5 to 7 days. You can imagine my delight when I was told on the 2nd day that my car was ready! Well done guys, you go that extra mile in my view!
- Jim Callahan
Just purchased a car in Sunday. Very impressed with the service and friendliness of the staff. Not your typical car garage. A cut above the rest.
- Scott Walker
Great service from Frasers, had a few glitches with my new purchase and nothing was a problem, excellent customer service, it's my second purchase from them and I am an extremely happy customer.
- Susan Ross
Unfairly of me, im about 6months late writing this! Went to Frasers for 'a look see'... came out with my 7 seater 'venga bus' which carries the full family, dogs, prams and shopping. I had only 1 'misunderstanding' with the sale of the car with regards to iso-fix seats. Frasers went all out and resolved the situation without any issues or quarrels. Small family business but far more integrity and service than any main chain franchise dealer. My only regret... hadn't been in sooner.
- Gordon Waters
My son Michael bought the Jeep Patriot picked it up on Friday past, I was very happy with the service, in fact never have I experienced such a smooth, hassle free, non pressure sale anywhere, therefore as me and my hubby are considering a new car I think Frasers is the place for us to visit... Michael is so happy with the car its lovely.. Thanks so much for all your help Ian you were very patient.