What our customers say about us...
Frasers Cars were great because they were not about the hard sell. There was no point where they used the immortal line “but only if you take it out today”, that drives me crazy. They were friendly, helpful, and most importantly, didn’t treat me as if I was some kind of idiot because I am female. I have walked away from many car garages for that reason. Each and every person I spoke to, or dealt with, was as nice as the next, from the salespeople, to my test drive companion, to the service department. I even purchased their service package, as I trust them to look after my car for the next few years too. I would highly recommend Frasers to anyone looking to buy a new car.
- Mrs Nicola Byrne
The experience at Frasers Cars was fantastic because they were friendly, efficient and very helpful, rectifying anything I was unhappy about.
- Mrs G
I was happy with the service at Frasers Cars because I found the salesman to be very knowledgable about his product, and was very easy to speak to. He took time to explain the things I wanted to know about the car.
- Mrs B
Frasers Cars staff were good because they explained everything in detail without pressing you to buy. They made the purchase of the vehicle a pleasurable experience.
- Mr John Myles
My experience at Frasers Cars was positive because Very good knowledge of the market and excellent value for money... Very friendly.
- Mr William Waye
The experience at Frasers Cars was great because the salesman, David Lewis, gave us space and time to look around the vehicles. He assured us he was there for any questions and gave us time to look without us feeling pressured. He organised test drives for us and was always available for any phone calls and questions. Very smooth experience.
- Mrs Sharon Robertson
Frasers Cars were great because very attentive and helpful .
- Mrs Yvonne McCormick
The experience at Frasers Cars was good because of the friendly and considerate staff .
- Mr Trevor Campbell
I'd recommend Frasers Cars to a friend because David my salesman was polite courteous, knowledgeable and very helpful.
- Miss Lynagh
The experience at Frasers Cars was great because we didn't feel rushed or pressured , had a great test drive and were given a fair and full explanation of the cars and finance to suit us.
- Mrs Jacqueline Muir
I'd recommend Frasers Cars to a friend because staff were friendly and not pushy but helpful with any questions and explanations and delighted to allow a test drive. They phoned after 48 hrs to see how I was managing with the car and ask if there were any problems and promised to phone again in a month. Also took photos of me with my new car and sent them to my phone. All good. 😃
- Mrs Sheila Stein
My experience at Frasers Cars was memorable because the service and professionalism and friendliness of the staff was exceptional made me feel I was in the right place to buy a decent car , and would not be buying something unreliable.
- Mr Paul Dodds
Frasers Cars were great because the whole procedure from first enquiry, test drive, choice of vehicle colour, delivery, documentation and finance went as smoothly as I could wish for.
- Mr Adrian Bache
I was pleased with Frasers Cars and would recommend them because the service was excellent from start to finish. David Lewis outstanding at his job, would highly recommended the place much better service than the big impersonal garages.
- Miss McAteer
My experience at Frasers Cars was memorable because they are a friendly,professional family firm.
- Mr Robert Backhouse
I had a great experience at Frasers Cars because Everything was explained clearly.
- Mr Bruce Fraser
Frasers Cars were really helpful and I'd recommend them because they met all my requirements .
- Mr Larkin
I'd suggest Frasers Cars to a friend because the service is excellent.
- Ms Dale Henry
My experience at Frasers Cars was memorable because they were very helpful and not pushy in any way.
- Mrs Lesley Rae
Frasers Cars staff were good because they were friendly organised knowledgeable and not pushy .
- Mrs Carol M
I'd recommend Frasers Cars to anyone because Salesman Tom Reid looked after us from outset to completion of purchase , no hassle or pressure to purchase our MG 3.
- Mrs Elizabeth Anderson
I'd definitely recommend Frasers Cars because the staff were very friendly and they gave you time to look around first before approaching us which was nice.
- Mrs Carol Ramsay
The experience at Frasers Cars was great because it did "exactly what it said on the tin". No fuss, no flim-flam just great service. Well done ! P.S The SsangYong is absolutely exceeding expectations which obviously colours my view.
- Dr Robert Watt
The experience at Frasers Cars was fantastic because there were no pushy salesmen and everything was easy start to finish .
- Mrs Gillian Wales
I'd recommend Frasers Cars because great dealership everything explained in detail .
- Mrs Yvonne Inglis
I'd endorse Frasers Cars because I had a great salesperson he knew everything about car and he was very happy to help me with all the gadgets even tuning in my fav radio station and Bluetooth for my phone. Highly recommended 😁
- Mrs Christine McQueen
The experience at Frasers Cars was good because the car was all ready and prepared for me arriving and the paperwork was dealt with very quickly and I was driving away in my new car within a few minutes.
- Mr Stuart McLoughlan
I had a great experience at Frasers Cars because it was completely stress free from beginning to end. And the tea and biscuits a nice bonus. Thank you.
- Mrs Angela Lee
My experience at Frasers Cars was positive because from first contact through to collecting car I was kept informed of progress, never pressured and felt like a valued customer even though I was purchasing a lower end vehicle. Particularly happy that they put new mot on car through their trusted garage rather tham relying on the mot in place when the car was traded in to them.
- Mr S
I'd suggest Frasers Cars to a friend because great experience from start to finish.
- Miss Samantha Finnie
I'd definitely recommend Frasers Cars because the salesperson was friendly and helpful whilst not being pushy like some other car vendors can be. Provided a lot of helpful information about the vehicles and the deals that were on offer for trade in against current vehicle. All staff very nice.
- Miss Wootton
I'd suggest Frasers Cars to a friend because there was no pushy sales technique or nonsense from a smarmy salesman. I told them what I wanted and they gave it to me, quickly, efficiently and with absolutely no drama. Just the sort of service you want as a customer who has already done all of his homework and has simply gone to his nearest dealer! The service was absolutely top-notch and I’m delighted with my new vehicle.
- Mr Ivan Woolley
The staff at Frasers Cars were good because they I helpful in giving me all the information I needed. They were knowledgeable and made my experience very enjoyable overall I would highly recommend them .
- Ms Wilcox
I'd recommend Frasers Cars to a friend because their cars are serviced by the best garage in Edinburgh, and the dealership is run by very kind and professional people. Although I was nervous getting my first car from a dealership they never pressured me into getting anything I didn’t want and answered every single one of my questions. I wasn’t pushed into getting finance and the whole process of test driving the car and purchasing it was very smooth. Would definitely recommend to every person I know!
- Ms Lindsey Reville
I'd recommend Frasers Cars because the whole experience was good . We were not pressured into buying a car as you feel at some other dealerships . The process once we decided to buy was quick and efficient .
- Mr John Pearson
I had a great experience at Frasers Cars because I found the sales person very professional, and I felt he was there for me, nothing was an effort for him, and he took his time to explain everything to me.
- Mr Joseph Conroy
I was pleased with Frasers Cars and would recommend them because the staff were friendly and helpful.
- Mr Simon Salveta
My experience at Frasers Cars was positive because the whole team are incredibly friendly and go out of their way to provide the best service possible for each individual customer! Couldn’t recommend enough.
- Miss C
I was pleased with Frasers Cars and would recommend them because of the quick and friendly service.
- Mr Chris Quirk
I'd suggest Frasers Cars to a friend because they had exceptional offers available.
- Mr I
Frasers Cars were helpful because they were accommodating, sorted anything that needed fixed and were clear at explaining all of the relevant documentation. Overall a very easy and professional service, would recommend to anyone.
- Miss Nicole Mutter
Frasers Cars were great because they had a good selection of cars suitable for my daughters first car the staff were very helpful and professional and answered all questions in a way that was easy to understand.
- Mr Graeme MacKie
I'd recommend Frasers Cars to anyone because I found them to be very professional but also caring, I had surgery in the same week of purchasing the car and they were very patient and supportive, they made the process very stress free and were happy to explain anything I didn’t understand. Fantastic people!
- Miss B
The staff at Frasers Cars were good because they are friendly and helpful and explain everything easily and down to earth.
- Mrs Jan Wallace
The experience at Frasers Cars was great because they let us view the vehicles at our leisure but the representative was on hand to deal with any questions. A test drive was arranged when we decided which vehicle suited our needs. Dealing with the purchase was made easy and handled professionally.
- Mr William Yates
I'd recommend Frasers Cars to a friend because of their honesty and good salesmanship.
- Mr Andrew Muir
Frasers Cars were great because the service was prompt and knowledgable. They kept me up to date with delivery dates etc.
- Mrs M
I'd definitely recommend Frasers Cars because friendly atmosphere and no pressure to buy.
- Mrs Jackie Reid
Frasers Cars were great because over all experience was made simple and quick very friendly would I recommend to family and freinds.
- Mr Paul Bryson
The experience at Frasers Cars was fantastic because they were quick, honest and helped me home when I gave them my car in part exchange.
- Mr Matteo Ferrini
Frasers Cars were great because I got my car through Motability and they were the garage that did the car of my choice. I'm over the moon with both the car and the salesperson who dealt with me. He explained everything in detail. I would definitely go back to Frasers and I would highly recommend them.
- Mrs Margaret Larkin
I'd definitely recommend Frasers Cars to friends and family because the staff were friendly and honest and allowed you to browse without hard sell and waited for me to approach them with any questions. Excellent service from start to finish, thank you.
- John Reid
Frasers Cars staff were good because i was dreading the process of buying a new car however David took the time to email me back and forth with options & deals. He made the whole thing very easy & i am very thankful for this. Love the car too, no pressure to buy just a great service.
- Miss Gillian Findlay
Thank you to Frasers Cars for going above and beyond to help sort out my problems after purchase when the speedometer started playing up. They got straight back to me on the phone, reassured me that I was covered for repairs, and speeded things along with the garage and warranty company. I felt safe in their hands throughout - as indeed I was!
- Ms Heather Tyrell
Frasers Cars were great because they couldn’t have made it any easier for the purchase of my first car.
- Mr Riddell
The dealer was very friendly and contacted me personally about the vehicle.
- Mr Ian Murray
The staff at Frasers Cars were good because the staff were honest, straight forward and didn't talk waffle like some car other dealers!
- Mrs M
The staff at Frasers Cars were good because they understood my needs. Very quick and efficient . Reliable and trustworthy.
- Miss Austin
The experience at Frasers Cars was fantastic because Dvaid at Falkirk is a very friendly and helpful sales person with great attitude and knew exactly what I was asking for and delivered the exact product which suited myself , I have gone back 3 times now and every time met with the same friendly helpful service. 10 out of 10 frasers.
- Mr Dene Wicks
Frasers Cars were fantastic because of the service and excellent customer experience. Will recommend this company to friends and family. Sales executive jimmy Rodger is a fantastic ambassador for Frasers - first class knowledge and service provided.
- Mrs Jean Thomson
The quality of service in particular from David Lewis was exceptional, having been to other dealers none were of the same comparison, my needs were catered for Well done Frasers.
- Miss Ann Conn
The staff at Frasers Cars were good because they were friendly and didn't push for a sale, also they explained a lot about my choice of car.
- Mr Frank McGuire
Frasers Cars were great because very friendly made me feel at ease wasn't pressured into buying a car.
- Miss Jacqueline Fay
I'd definitely recommend Frasers Cars to friends and family because there was no pressure to sell.David was also very patient explaining the working of the car with an old man like me. Maybe not so old!!
- Mr Robert Sherman
Frasers Cars were helpful because on the day that my best friend died in May 2017 I had to get out of my ‘four walls’ so telephoned in advance of my arrival to look at buying a car ( retail therapy)......The Salesman was wonderful but although he has since retired I decided to buy my new car from his colleague and things could not have been better dealt with. Definitely I would recommend Frasers Cars !!
- Miss Dorothy Easson
My experience at Frasers Cars was positive because I was dealt with professionally, courteously and was made to feel important as a customer.
- Mr Michael Dwyer
I'd definitely recommend Frasers Cars because of the excellent customer service. All the team were courteous, helpful, friendly and fantastic at keeping in touch. I would highly recommend them to anyone looking for a new or used car. It was a great experience, thank you!
- Mr David Reid
I'd recommend Frasers Cars to a friend because I feel they are very honest and respectful.
- Mr James Leckie
Frasers Cars were great because they gave a very impartial honest appraisal of their cars and offered advise and guidance when required without the aggressive sales pitch. I have recommended them to others, including my company and will continue to do so, first class service above and beyond.
- Mr John Blamford
I was happy with the service at Frasers Cars because David knew my name even although it had been 2 years since I last bought my car and a year since my last service. Customer service is on point and very personalised. To top that the cars are amazing - this is the first time I’ve ever bought the same car from the same garage twice.
- Miss Lynette Murray
My experience at Frasers Cars was positive because from making the original visit to the showroom i was kept up to date by wullie who contacted me a number of times thereafter until i was ready to purchase the vehicle.I was very impressed by wullies manner,he explained everything very clearly and never ever put any pressure on me to buy.He told me the finance details and they never changed.The last time i bought a new car i visited a number of garages (not frasers) and had very poor experiences with pushy salesmen.The atmosphere in the garage was informative and never intimidating or pressurised. Infact it was a pleasure to buy a car at frasers.My final visit was with john who handed the car over to me.Again he explained everything and i left feeling very happy with my purchase. Would definately go back to frasers and thank wullie and john for their help and excellent attention.
- Mr David Jones
The experience at Frasers Cars was fantastic because of the great customer service and reliable advice.
- Mr Gary Whyte
I would recommend Frasers Cars to friends and family because they were friendly, gave a good test drive, and were not pushy or overbearing. The trade in offered was more than acceptable and they even removed a set of side steps from my purchased vehicle at no extra cost.
- Mr John McCulloch
My experience at Frasers Cars was excellent because the salesman, Jimmy, was very knowledgeable about the vehicles and was friendly but not pushy. The process was smooth, well explained and quick. I was able to collect my new car within a few days and it was pristine and ready to go. I'm very happy with the service and would definitely recommend Frasers to others looking for a new car.
- Mrs Hannah Cairns
The experience at Frasers Cars was good because staff were friendly and efficient. They have a good knowledge of their products and they went out of their way to secure us a good deal with the new car we purchased.
- Mrs Jackson
I'd endorse Frasers Cars because they were helpful in all aspects of my purchase.
- Mr Raymond Howe
I'd suggest Frasers Cars to a friend because all staff were friendly, helpful and knowledgeable. Would highly recommend!
- Mrs G
The experience at Frasers Cars was good because friendly reliable staff not pushy like some garages.
- Mrs Margaret Hutchison
Frasers Cars were fantastic because the salesmen were superb.
- Mr Mark Leadingham
I'd endorse Frasers Cars because they listened to what I said, or requested; able to provide a manufacturer supplied small part within 3 days. Not only was the salesperson I dealt with directly very helpful but also the other salesman of whom I asked some extraneous questions. The Romanian gentleman (mechanical engineer) was especially helpful on some the more technical or 'peculiar' questions that asked. First class and very professional treatment received from all concerned. Many thanks!
- Mr Stanley Pearson
Frasers Cars were helpful because they went out their way to make the buying process as simple and as straightforward as possible whilst at the same time not employing aggressive sales tactics. Was a pleasure to do business with them and I am delighted with the car.
- Mr Grant Watson
Frasers Cars staff were good because the transaction went through very smoothly and Jimmy Rodger was very professional, friendly and extremely helpful.
- Mr John Brownbill
My experience at Frasers Cars was positive because I am disabled they were very helpful ,the person that dealt with me was very pleasant his name was david lewis at the Falkirk branch.
- Mr John Robertson
I had a great experience at Frasers Cars because of wullie & John.
- Miss H
Frasers Cars were fantastic because they were friendly, helpful and not pushy to secure a sale. This is the 3rd time we have bought a car from them and as usual excellent service.
- Mr John Porteous
I'd recommend Frasers Cars because service given was great and informative couldn’t fault.
- Mr Alexander Watson
The experience at Frasers Cars was fantastic because they are selling such a superb product, value for money is outstanding and no pushy sales team! Will highly recommend frasers and SsangYong.
- Mrs Tanya McCourt
My experience at Frasers Cars was cracking because John the sales man was very friendly and welcoming showroom was nice communication from the dealership was excellent
- Mr David Miller
The staff at Frasers Cars were good because friendly not pushy left alone to look at car.
- Mr James Hay
I'd recommend Frasers Cars to a friend because of their friendly professional service and the quality, range and value of the cars on offer.
- Mr Anthony Munnerley
The experience at Frasers Cars was fantastic because staff where so friendly and helpful, explained different options that suited me and very helpful with the changing of my registration even washed my car well chuffed with the overall service.
- Ms Lorraine Pirie
I'd recommend Frasers Cars because they were quick and easy to deal with.Jimmy was lovely not pushy at all very helpful.
- Mr Gordon
I had a great experience at Frasers Cars because of excellent customer service.
- Mr Michael Saunders
I'd recommend Frasers Cars to anyone because it was a hassle free and very good experience. My father in-law purchased a car the following week due to the offers and attitude of the staff.
- Mr Rowan
I'd recommend Frasers Cars because I have dealt with Wullie for 30 years and he hasn't let me down yet.
- Mr Gordon Melrose
Frasers Cars staff were good because david lewis was outstanding and made transaction seamless and a happy experience.
- Mr John Pearson
Frasers Cars were helpful because although the car I phoned about was sold before I could get to the showroom a comparable alternative was shipped to the showroom. John and Willie put my private plate on retention and offered to reinstate it when the form was sent out to me. Can not fault the service and they will be my first port of call the next time I need a newer car.
- Mr Steven Gazzard
The experience at Frasers Cars was fantastic because, they are very helpfull, kind,considerate, my husband is disabled and has a mobility scooter and they even took the time to help us to lift and place it in the back of the car, I can't thank them enough.
- Mrs Jane Russell
Frasers Catherers staff were good because there was no heavy duty high pressure sales approach. I was not pushed but my needs were fully met. The salesman was knowledgable and answered questions honestly. They were very easy to deal with and everything went without a hitch.
- Mr John Chalmers
My experience at Frasers Cars was positive because they treat you with respect and are very friendly by far the best garage we have bought a car from. Highly recommend Fraser's.
- Mr Allan Stewart
I'd suggest Frasers Cars to a friend because the salesman we dealt with was open and friendly and answered all of our questions appropriately.
- Mrs H
My experience at Frasers Cars was memorable because the salesman was great on customer satisfaction and knowledge on anything I asked I would definitely use again and recommend this garage.
- Mrs Nancy Nelson
Frasers Cars were helpful because they never pushed for the sale. Could not be more helpful and overall services was the best I have ever seen in a car show room.
- Mr John Gaughan
The experience at Frasers Cars was good because all dealing with was professional, courteous and friendly . All required information was supplied and even told me of additional info that would interest me concerning the vehicle.
- Mr Gary Corbett
Second car we have bought from Frasers in the last year. Same excellent,helpful and honest service from David Angus both times. Very happy with all aspects of service from Frasers and the presentation of the cars (both used) .Would highly recommend.
- Mr J
The experience at Frasers Cars was great because from start to finish i had no problems. jimmy who sold me the car was very friendly and not pushy.
- Mr Archie McClue
I'd endorse Frasers Cars because I have bought my last 3 cars from them and every time the service and sales team have been excellent.
- Mr James Gorey
I'd suggest Frasers Cars to a friend because the service from David Lewis in the Falkirk branch is like no service I have ever received before. Fantastic service.
- Mr Dylan Nichols
I'd recommend Frasers Cars because I had a very good experience was not pressured at all which I hate the salesman was very nice and couldn’t do enough for me and I got the car I really wanted quicker than expected and I love it.
- Mrs Paula Mitchell
The experience at Frasers Cars was good because friendly down to earth and Chris was 10/10
- Mrs Gillian Campbell
I'd definitely recommend Frasers Cars because David has sold me my last two cars and trust his opinions and honesty.
- Mr M
I was pleased with Frasers Cars and would recommend them because I've had multiple cars from Fraser's always got great service and great cars
- Mr Brian McPhee
Great experience at Frasers, Chris went out of his way to help more than once, great friendly, genuine service
- Mrs B
The staff at Frasers Cars were all very pleasant and helpful , the sales rep who actually dealt with myself explained everything in a way that I understood the financial side as well as the legality of purchasing a car
- Mrs Marie Kuzbyt
I would recommend Frasers Cars to friends and family because staff were friendly, helpful and the purchase was smooth.
- Mr P
I'd endorse Frasers Cars because the deal offered on the MG was really good
- Mr Alexander Noble
I'd endorse Frasers Cars because the mg is a fantastic car at a fantastic price
- Mrs Dinah Mitchell
The experience at Frasers Cars was good because salesperson was very helpful and pleasant
- Mrs C
I'd definitely recommend Frasers Cars because they appear to be a tight knit team well versed in what they are selling and fair with pricing.
- Mr David Baxter
I was happy with the service at Frasers Cars because of the excellent service I experienced
- Miss Deborah Cockerell
I'd recommend Frasers Cars to anyone because it did not feel like I was just a number; unlike other garages I have purchased from before.
- Mr Stephen Duncan
I would recommend Frasers Cars to friends and family because it is a no hassle experience sales are very good and take time with you at all stages ,and the service dept are ready and willing to help at all times ,the way a dealership should be ,everyone thoroughly pleasant and professional ,tick all boxes for me.
- Mr Douglas Pryke
Frasers Cars were great because they deal with customers very professionally and with ease. We were not put under pressure in any way. We spoke to a returning customer and they felt the team were very professional too. The business was completed with ease, no stress, and no hassle over completing the sale.
- Mr John McHutcheson
The staff at Frasers Cars were good because there was no pressure on me and they gave me a fair trade-in price.
- Mr Grant Knox
My experience at Frasers Cars was cracking because sales man David was first class explaind everything.
- Mrs Rosemary MacKenzie
I'd suggest Frasers Cars to a friend because service was brilliant.
- Miss Gemma Young
My experience at Frasers Cars was positive because the staff are the best.
- Mr Thomas Bremner
I had a great experience at Frasers Cars because nothing was too much trouble for the sales executive, Chris. He explained everything about the model in great detail in a pleasant and friendly manner.
- Mr Robert Ternent
I'd definitely recommend Frasers Cars because the purchase was very easy and simple stress free, made my dreaded car shopping a pleasant experience the staff and management were great and great communication between the garage and myself well done!!
- Miss F
I'd endorse Frasers Cars because they provide a friendly reliable service.
- Stephen Grant
I'd recommend Frasers to a friend because they were friendly and proffessional from start to finish...even though it was our first purchase we were made to feel very welcome. great customer service and staff
- Mrs Andrea Gardner
My experience at Frasers was memorable because David was very friendly, extremely helpful , and both my wife and myself felt extremely comfortable doing business with David and my wife will be going to Frasers when her car is being replaced in the very near future.
- Mr Ernie Kerr
The experience at Frasers was good because the salesman David, was a true professional and did everything asked of him.
- Mr William Riddell
The experience at Frasers of Falkirk was great because the salesmen were very helpful. first class and polite.
- Mrs Mitchell
I'd recommend Frasers to a friend because really friendly give you time to look around the motors without pressure and put you at ease, old fashioned way of dealing with customers they come first no hard sale drive. Most of all they listen to what you are saying.
- Mr George Russell
The experience at Frasers was great because transaction was so smooth and straight forward.
- Mr Alexander Williamson
The experience at Frasers was great because transaction was so smooth and straight forward.
- Mr Alexander Williamson
I had a great experience at Frasers because - were no pushy and gave honest answers to our questions, very helpful.
- Mr Keith MacDonald
I'd suggest Frasers to a friend because of their friendly, comprehensive service. I was completely satisfied with the quality and pricing of the car I purchased and the way the sale was handled.
- Mr Edwardson
I had a good experience with the garage and very happy with my new car.
- Mrs Elizabeth Currie
My experience at Frasers was cracking because the service I received was exceptional & the staff were courteous & professional.
- Mr P
I'd recommend Frasers of Falkirk to anyone because it was a Great experience with Frasers. Been messed around by other 'franchised dealers'. Really refreshing to receive a friendly honest service from Frasers. No BS. David Lewis is a star. Kept me fully informed all the way. Even picked me up at the train station. Would highly recommend
- Miss Louise Rankin
I'd definitely recommend Frasers because they handled the whole deal expertly.
- Mr Alexander McCourt
The staff at Frasers of Falkirk were good because they attended to my needs and answered all of my questions to my satisfaction.
- Mr C
I was pleased with Frasers and would recommend them because they offer very competitive pricing. Very friendly , and great service from David
- Mr Colin Ewart
The experience at Frasers was good because everything was made easy for me and all the staff have been very helpful.
- Mr Leslie Cousins
I would recommend Frasers to friends and family because I received excellent customer service.
- Mrs Elaine Swan
Very satisfied with the service throughout purchase, excellent salesman.
- Mrs Sheila Shimmons
Frasers of Falkirk were really helpful and I'd recommend them because of their care to customer service and their quick responses to queries and requests.
- Mr Spence Waddell
I was happy with the service at Frasers of Falkirk because excellent customer service. 2nd car we have bought from them. Good local company would recommend.
- Miss C
First class service Had a slight issue with the handbreak which i discoverd after collecting the car. I contacted frasers & taken the car back & the issue was resolved straight away. Overall happy with my purchase & great customer service.
- Mrs Diane Dougall
The experience at Frasers of Falkirk was good because staff were polite, helpful and re assuring.
- Mr Daniel Cottington
Frasers of Falkirk were helpful because very friendly sales rep David
- Mr Michael Edwardson
Frasers of Falkirk were helpful because no pressure put on me and I liked the friendly staff. Chris was well clued up on the vehicle.
- Mr Scott Hamilton
Excellent service from Davie Angus,very smooth process and no sales pressure etc...delighted with our new tivoli car.... cheers Kevin and Diane aitken.
- Mr Kevin Aitken
Frasers of Falkirk staff were good because very friendly and treated not as Customer but as a friend. Very informative and helpful despite my change of selection.
- Mr Walker
Staff were good because they took time to listen to my requirements,they then explained my options and allayed all my concerns in relation to my purchase.Well done Willie and John in the Edinburgh branch,a credit to the company.
- Mr William Agnew
I was happy with the service at Frasers of Falkirk because the salesman Chris made sure that I was kept up to speed with the progress of the deal and also I was very happy with the way they dealt with our questions and concerns. Overall a very positive experience. I would definitely recommend them.
- Mr Alan Cadden
I was pleased with Frasers of Falkirk and would recommend them because they treat you as part of the family.
- Mrs Mary Page
I'd definitely recommend Frasers of Falkirk to friends and family because they really look after their customers.
- Frasers McKinnon
I was pleased with Frasers of Falkirk and would recommend them because the sales team were very helpful.
- Mr David Bryson
I'd suggest Frasers of Falkirk to a friend because I was treated with great professionalism and made to feel special.
- Mr Kerr Black
My experience at Frasers of Falkirk was cracking because DAVID Lewis provided first class service from my first visit to the showroom through to explaining the car set up on delivery of the vehicle I bought.
- Mr Robert Anderson
Frasers were really helpful and I'd recommend them because they are very nice to deal with.
- Mr Patrick Fullerton
I would recommend Frasers of Falkirk to friends and family because the service I received was fabulous from start to finish! Staff are friendly and there was no pressure to purchase the car. Really pleased with my new MG ZS.
- Mrs Laura M
I'd recommend Frasers of Falkirk to a friend because the service my wife and I received was excellent, and what's on offer throughout your sales.
- Mr Charles Phillips
My experience at Frasers of Falkirk was very professional, no pressure, relaxed and extremely helpful.
- Mrs B
I'd endorse Frasers of Falkirk because I am happy with the service I have received . I also feel they are more flexible than a lot of other dealers.
- Mr Peter McCaig
Frasers of Falkirk were really helpful and I'd recommend them because they were friendly and very helpful.
- Mr George Landels
I would recommend Frasers of Falkirk to friends and family because of the complete service I was offered, the staff were very professional and especially Wullie Leitch the sales manager, who I would recommend for his in depth knowledge on all of the cars that Frasers have on display and for all of the information on finance, servicing and with changing my car registration number on-line, I will have no hesitation recommending Frasers to everyone looking for a great deal, Thanks very much, Jim .
- Mr James Mullen
My experience at Frasers of Falkirk was positive because right from the first contact with them I felt that I was dealing with a professional company and that I was going to be treated fairly , which has been the case throughout the transaction. I have had a good deal and feel they are a credit to the motor trade.
- Mr Kenneth Turner
The experience at Frasers of Falkirk was great because the attitude and knowledge of David Lewis was top class. He really went above and beyond in his dealings with both my wife and myself. Also the layout of the showroom was excellent and on top of that there was no pressure put on us. Thank's David for all your help.
- Mr J
Frasers of Falkirk were fantastic because I had great service as this is the sixth vehicle I have purchased from them over the years and I always get great service from David Angus very nice guy who I would call a friend now plus I got a great deal on my new car.
- Mrs Lorraine Neill
I'd suggest Frasers of Falkirk to a friend because of the attentiveness of my sales representative (David Lewis). The welcome was friendly from all the staff we met during our visits from the Manager to the valet. Options and trade in discussions were handled sensibly and without any pressure just for the sake of making a sale. David's level of service was to the highest standard from the start whether I was buying a car or not.
- Mr Leon Megger
The only thing I ask of a car dealer is that they offer a fair price for me car against a car that's also priced fairly. Frasers delivered on my expectations.
- Mr David Thompson
Frasers of Falkirk were helpful because there was no hard sell and they were passionate about their products. They made the whole process of buying my car a pleasurable experience and some minor issues with the car were dealt with to my satisfaction in a timely and efficient manner.
- Mr Allan Clark
I'd recommend Frasers of Falkirk to a friend because the attitude of the staff is brilliant, always helpfull I can't thank David. L enough for his help and Frasers for understanding all my needs once again and picking a car to suit them. Great selection of cars and professional dealership from a family garage. Homely feel and staff always willing to chat and answer any questions I may have. Please go to Frasers if you need to change your car.
- Miss Lara Gardner
Frasers of Falkirk were fantastic because of the way their salesperson dealt with myself and my wife, total satisfaction during the whole process.
- Mr John Manson
The experience at Frasers of Falkirk was good because they were not pushy in trying to sell, and seemed fair, friendly and happy to help. Refreshing experience and complete opposite to other large dealers, who are only interested in the sale.
- Mr Steven Wilson
The garage had the car I liked and I was really listened to about what I was after. I am really happy with the deal and the service.
- Miss G
I'd endorse Frasers of Falkirk because it was easy to deal with them and everyone was friendly and accommodating.
- Mr D
My experience at Frasers of Falkirk was memorable because it was a flawless transaction from start to finish.
- Mrs G
My experience at Frasers of Falkirk was positive because straight forward and a decent deal....after service is top class too !!!
- Mr Carl Marks
I'd recommend Frasers of Falkirk because the whole experience was easy and staff were very friendly.
- Miss Stacey Kennedy
I'd definitely recommend Frasers of Falkirk to friends and family because they sorted out the missing owners/service book very fast within 20min spot on.
- Mr William Taylor
The staff at Frasers of Falkirk were good because . From the minute I walked in until I received the car everything I needed to know was fully explained by David. This is the first time I have bought a car from a dealership and the service was outstanding, would recommend this garage to anyone looking for a new or used car. Top marks.
- Mr Alan Waddell
Frasers of Falkirk were helpful because salesman was very helpful and patient.
- Mr David Berry
Frasers of Falkirk were great because they were very friendly not pushy, a very relaxed experience,good staff.
- Mr Ronald Livingstone
Frasers of Falkirk were great because of the friendly approach the helpful manner of the sales team ,and the very detailed explanation of finance etc.
- Mr Douglas Pryke
The experience at Frasers of Falkirk was fantastic because I was left to browse without any hassle for a sale, and the salesmen could not have been any nicer or note helpful, even down to providing a coffee while we waited. Would definitely recommend Frasers to anyone.
- Mrs Margaret Cathcart
I'd recommend Frasers of Falkirk because David Angus was professional, courteous and did not apply any pressure.
- Mr Stewart Nicoll
The staff at Frasers of Falkirk were good because its just a nice friendly place to be, staff are good.
- Mr Thomas Bremner
Very friendly salesperson and a good attitude to staff.
- Mr C
Good service, helpful sales people.
- Mr M
I'd recommend Frasers of Falkirk because they are very friendly and didn't put pressure on you when buying the car
- Mr. Robert Palmer
Very friendly, helpful staff. Relaxed attitude meant when we took our kids to pick up the car, they were welcomed and made to feel special.
- Ms G
Very good service from a happy staff member, they were good at their jobs.
- Mr. B
I'd suggest Frasers of Falkirk to a friend because you are treated like family rather than a customer. Very friendly and helpful on all aspect of vehicles.
- Mrs. Watters
The staff at Frasers of Falkirk were good because they were very understanding..help full..and didn't force themself on you just let you pick the car in your own time, thats what sold it to me thanks
- Mr. Asher
The experience at Frasers of Falkirk was good because we had not issues start to finish and the service was excellent.
- Mrs Massie
Frasers of Falkirk were great because they were really friendly and always helpful whenever I visit. They offer free car washes on a Saturday if you buy a car from them, the deals and service's that they provide are absolutely excellent and I would recommend them!
- Miss. Reap
I'd definitely recommend Frasers of Falkirk because staff were very friendly and helpful. Nothing was a problem for them. I would definitely recommend them to anyone and would like to deal with them again in the future.
- Mr. Livingston
I had a great experience at Frasers of Falkirk because staff were friendly.
- Mr Couper
I bought my new car two weeks after my husband bought his new car. We both dealt with Dave Angus who was friendly, polite and knowledgeable. I would certainly recommend Fraser's to family and friends. I just love my new MG3.
- Mrs. Marshall
Frasers of Falkirk were fantastic because salesman accepted what we said we were looking for & explained about each individual car we looked at. He left us to discuss things without pushing us towards buying. We really appreciated that. The sales team were very friendly offering tea coffee etc. We would definitely recommend Fraser's of Falkirk.
- Mr. Richardson
I'd definitely recommend Frasers of Falkirk to friends and family because they were helpful, friendly and accommodating.
- Mr. McFeat
I would recommend Frasers of Falkirk to friends and family because of the good service.
- Mr. Sutherland
The experience at Frasers of Falkirk was good because of the exceptional service provided by pleasant and professional staff.
- Mr. D. Campbell
The experience at Frasers of Falkirk was great because the service was great, there was no hesitation in if there was something wrong with the car bring it back and they would fix it, which they did with no quibble. Fast, friendly and a reliable service.
- Mr. MacGregor Allan
I would recommend Frasers of Falkirk to friends and family because they were efficient whilst having a friendly local feel to doing business.
- Mr. D
I'd recommend Frasers of Falkirk to anyone because you were treated fair and the staff were really pleasant.
- Miss Elizabeth Sandford
So glad we decided to buy a SsangYong from Fraser's in Falkirk. We found the whole process nice & easy thanks to our salesman David Lewis for the excellent service he provided. Wouldn't hesitate to buy from Fraser's in the future.
- Mrs. M Smart
After having some bad experiences with 'big name' garages we decided to look at what Frasers had to offer. We were very impressed by the no pressure attitude of the sales staff and nothing was too much trouble. All the staff were friendly and helpful even accommodating our sons obsession with the hot chocolate machine and our dog wanting in to see what was going on! Would highly recommend visiting Frasers if you are looking for a car we wish we had saved a lot of time and stress by going there sooner. Thank you to David Angus in sales he did a fantastic job.
- Lynda Allan
Apart from the misunderstanding with the delivery date of our new Turismo, I have to say the service provided by David Angus was first class. David was straight forward, offering a decent trade in deal for my husband and I (no wheeling and dealing). Six weeks later whilst picking up our car David spent time showing us around the car and how it works which was truly appreciated. The last car we bought at Arnold Clark it was a case of , here is the keys to your new car and that was it. Fraser's is a fantastic family run business which I would recommend to anyone without hesitation!
- Paula McPheators
I picked up my new MG3 today. Thanks to David Angus with all the help that he gave me. There was no pressure from the garage to buy they gave me help when I required it and the car was delivered very quickly. Thanks once again for everything that you done for me I'm one happy customer.
- Jane Allan
Had a few teething problems with getting two new cars which is a first with us A great big thanks to Andrew for pulling out the stops to get both cars out today Thanks too to David in sales for all he did in the sale of our MG6 and SsangYong Tivoli
- Alan Clark
At the beginning of March we took delivery of 2 new top of the range Tivoli's . Having spent some time with the guys at Frasers pouring over every detail we had a good idea of what the cars were and how they'd perform. Now 5 months later we both have to say that the cars are an absolute delight , comfortable , good size, with good handling, they've both been on an extended run of just short of 1,000 miles ( Southampton return ) so in all senses we wouldn't hesitate to recommend this fine medium sized 4x4 to all our family and friends.
- J Drane
When my mg6 developed a fault after battery went dead they fixed the car the same day,excellent service and will definitely use them for servicing in the future,thanks again
- S McDonald
Frasers saved me on friday, a wee technical glitch with my bonnet. Nipped in and they saved the day and my embarrassment. Been a customer for 19 years and would recommend them to anyone
- Rhona Graham
Just picked up my wee Chevrolet spark - love it. Great service, great price, great car!! Thank you Frasers of Falkirk
- Lorna Thomson
Had to put my Cruze in for loosing coolant, turns out the radiator is leaking. I was told the repair (inc. sourcing a new radiator from Holland) would take at least 5 to 7 days. You can imagine my delight when I was told on the 2nd day that my car was ready! Well done guys, you go that extra mile in my view!
- Jim Callahan
Just purchased a car in Sunday. Very impressed with the service and friendliness of the staff. Not your typical car garage. A cut above the rest.
- Scott Walker
Great service from Frasers, had a few glitches with my new purchase and nothing was a problem, excellent customer service, it's my second purchase from them and I am an extremely happy customer.
- Susan Ross
Unfairly of me, im about 6months late writing this! Went to Frasers for 'a look see'... came out with my 7 seater 'venga bus' which carries the full family, dogs, prams and shopping. I had only 1 'misunderstanding' with the sale of the car with regards to iso-fix seats. Frasers went all out and resolved the situation without any issues or quarrels. Small family business but far more integrity and service than any main chain franchise dealer. My only regret... hadn't been in sooner.
- Gordon Waters
My son Michael bought the Jeep Patriot picked it up on Friday past, I was very happy with the service, in fact never have I experienced such a smooth, hassle free, non pressure sale anywhere, therefore as me and my hubby are considering a new car I think Frasers is the place for us to visit... Michael is so happy with the car its lovely.. Thanks so much for all your help Ian you were very patient.